De-escalation and Diversion | WYPR

De-escalation and Diversion

Mar 14, 2018

Credit Baltimore Police Department

A crisis hotline, mobile teams that travel to residents in distress - just some of the services provided by the nonprofit Baltimore Crisis Response, Inc.

Executive director Edgar Wiggins describes how BCRI helps city residents living with mental illness or substance abuse. And how they train police to recognize the symptoms of mental illness and de-escalate stressful situations.

The 24-hour crisis hotline number is 410-433-5175.